What we do 

The Water & Sewer Department is responsible for: 

  • Enrolling residents in water, sewer, sanitation services
  • Taking payments for water, sewer and sanitation services from the City
  • Addressing complaints or concerns about related City services

HOURS OF OPERATION

  • 8:00am - 4:30pm
  • Monday-Friday
  • The Water Department is located at 1874 Stokenbury Rd, Elkins, AR 72727 in Elkins City Hall

Upcoming Events

Updates

COVID-19 Update – May 18

Please follow these guidelines for working with the City of Elkins at this time.

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COVID-19 Update – May 18

Spring Cleanup Canceled

The spring cleanup originally scheduled for May 15 & 16 has been canceled.  It will be rescheduled at a future…

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Spring Cleanup Canceled

Online Bill Pay for Water/Trash Now Availible

We now have online payments available!! You can use this link or call the toll free telephone number. 866-907-3587 https://nexbillpay.net/elkinswdar/BillPay/SignIn

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Online Bill Pay for Water/Trash Now Availible

Important – City Office Hours/Availability Notice

Please see the Court Page for specific instructions for those scheduled to appear in April.  All City of Elkins offices…

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Important – City Office Hours/Availability Notice

Recycling Guidelines and Calendar Posted

Updated recycling guidelines (Cards) are now available on the water and sewer page. Recycling Guidelines: Guidelines for materials to include…

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Recycling Guidelines and Calendar Posted

Notes from the Department

  • The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,260 household on our water and sewer system.
  • If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number. 
  • We accept cash, credit card, personal check or money order payments. Residents can also sign up for automatic drafts from their bank account by contacting our office or you can Pay Online using our bill pay provider
  • Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 8:00 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 10th of the following month.
  • Trash pickup in Elkins is through CARDS. Monday is trash pick-up day, and you must have your poly-carts or blue bags on the curb by 7 a.m.  Recycling is picked up bi-weekly (see  Recycling Calendar for more info)

Rates

Water & Sewer Rates

Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only
Insufficient Check Fee: $20.00

Trash & Recycling Rates

Included in trash service are 2-96 Gallon Carts:

  • 1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
  • 1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.

96-Gallon: $13.99/month-Holds Two+ 32-gal bag or less/week

Additional 96-Gallon $6.00 extra per month

We accept cash, credit card, personal check or money order payments.

Documents

TypeDocumentDate
ApplicationWater Service Application (Info)2020-03-01 10:49
GuidelinesPolicies for Water and Sewer Department (Info)2019-08-19 09:50
GuidelinesRecycling Calendar (Info)2020-01-23 09:18
GuidelinesRecycling Guidelines (Info)2020-01-01 09:53
ReportWater Quality Report (2016) (Info)2019-06-01 09:51
ReportWater Quality Report (2018) (Info)2019-09-11 01:15

Water & Sewer Office Manager

Water & Sewer Superintendent

Duane Foster

479-643-3121

Related Pages

Water and Sewer Committee

The Water and Sewer Committee provides direction to the Water and Sewer Department to help protect, maintain, and develop a safe, sanitary and healthy environment. The Planning Commission aides in implementing the goals, objectives, and policies of the City as adopted by the City Council.… Read More

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