What we do 

The Water & Sewer Department is responsible for: 

  • Enrolling residents in water, sewer, sanitation services
  • Taking payments for water, sewer and sanitation services from the City
  • Addressing complaints or concerns about related City services

Notes from the Department

  • The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,260 household on our water and sewer system.
  • If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number. 
  • We accept cash, credit card, personal check or money order payments. Residents can also sign up for automatic drafts from their bank account by contacting our office
  • Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 8:00 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 10th of the following month.
  • Trash pickup in Elkins is through CARDS. Monday is trash pick-up day, and you must have your poly-carts or blue bags on the curb by 7 a.m.  Recycling is picked up bi-weekly (see  Recycling Calendar for more info)

Rates

Water & Sewer Rates

Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only
Insufficient Check Fee: $20.00

Trash & Recycling Rates

Included in trash service are 2-64 Gallon Carts:

  • 1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
  • 1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.

96-Gallon: $13.99/month-Holds Two+ 32-gal bag or less/week

Additional 96-Gallon $6.00 extra per month

We accept cash, credit card, personal check or money order payments.

Water & Sewer Superintendent

Duane Foster

479-643-3121

Water & Sewer Office Manager

Related Pages

Water and Sewer Committee

The Water and Sewer Committee provides direction to the Water and Sewer Department to help protect, maintain, and develop a safe, sanitary and healthy environment. The Planning Commission aides in implementing the goals, objectives, and policies of the City as adopted by the City Council.… Read More

Follow Us:

Upcoming Events

Documents

TypeDocumentDate
ApplicationWater Service Application (Info)2019-06-01 09:49
GuidelinesPolicies for Water and Sewer Department (Info)2019-08-19 09:50
GuidelinesRecycling Calendar (Info)2020-01-23 09:18
GuidelinesRecycling Guidelines (Info)2020-01-01 09:53
ReportWater Quality Report (2016) (Info)2019-06-01 09:51
ReportWater Quality Report (2018) (Info)2019-09-11 01:15

Water News

  • Updated recycling guidelines (Cards) are now available on the water and sewer page. Recycling Guidelines: Guidelines for materials to include in your bin Recycling Calendar: Weeks that recycling are picked up curbside  

Contact

HOURS OF OPERATION

8:00am - 4:30pm

Monday-Friday

The Water Department is located at 1874 Stokenbury Rd, Elkins, AR 72727 in Elkins City Hall.