What We Do
The Water & Sewer Department is responsible for:
- Enrolling residents in water, sewer, sanitation services
- Taking payments for water, sewer and sanitation services from the City
- Addressing complaints or concerns about related City services
Your annual Drinking Water Quality Report is available at www.healthy.arkansas.gov/eng/ccr/567.pdf, copies are available upon request from our office.
HOURS OF OPERATION
- 8:00am - 4:30pm
- Monday-Friday
- The Water Department is located at 1874 Stokenbury Rd, Elkins, AR 72727 in Elkins City Hall
Upcoming Events
Updates
The City of Elkins is hiring a Full Time Water & Sewer Employee
/ August 4, 2022
City asks customers in Elkins, East Fayetteville, Goshen to conserve water
/ July 15, 2022
Sanitation Cost Change Notice
/ May 19, 2022
Job Posting – Street Department
/ March 3, 2022
Elkins Bond Refinance Election – April 13, 2021
/ March 24, 2021
Spring Cleanup Canceled
/ April 22, 2020
Online Bill Pay for Water/Trash Now Availible
/ April 20, 2020
Recycling Guidelines and Calendar Posted
/ January 1, 2020
Notes from the Department
- The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,260 household on our water and sewer system.
- If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number.
- We accept credit card, personal check or money order payments. Residents can also sign up for automatic drafts from their bank account by contacting our office or you can Pay Online using our bill pay provider
- Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 12:01 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 26th of the month if payment is not received by the 25th of the month of service.
- Trash pickup in Elkins is through CARDS. Monday is trash pick-up day, and you must have your poly-carts or blue bags on the curb by 7 a.m. Recycling is picked up bi-weekly (see Recycling Calendar for more info)
Rates
Water & Sewer Rates
Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only
Insufficient Check Fee: $20.00
Trash & Recycling Rates
Included in trash service are 2-96 Gallon Carts:
- 1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
- 1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.
96-Gallon: $14.65/month (Effective 1/1/2021) - Holds Two+ 32-gal bag or less/week
Additional 96-Gallon: $6.00 extra per month
We accept credit card, personal check or money order payments.
Documents
Type | Document | Date |
---|---|---|
Application | Water Customer ACH Bank Auto Draft Payments Sign-Up Form (Info) | 2021-02-02 09:20 |
Application | Water Service Application (Info) | 2020-03-01 10:49 |
Guidelines | Policies for Water and Sewer Department (2022) (Info) | 2022-01-04 06:59 |
Guidelines | Recycling Calendar (Info) | 2021-01-23 09:18 |
Guidelines | Recycling Guidelines (Info) | 2020-01-01 09:53 |
Guidelines | Water Department – Cashless Payment Policy (Info) | 2022-01-04 07:01 |
Report | 2022 Water & Sewer Rate Analysis and Recommendations (Info) | 2022-12-10 11:46 |
Report | Water Quality Report (2016) (Info) | 2019-06-01 09:51 |
Report | Water Quality Report (2018) (Info) | 2019-09-11 01:15 |
Report | Water Quality Report (2019) (Info) | 2020-06-16 03:26 |
Report | Water Quality Report (2020) (Info) | 2021-04-27 08:02 |
Ordinance/Resolutions

Water & Sewer Clerk
Amanda Phillips
Water & Sewer Superintendent
Related Pages
Water and Sewer Committee

The Water and Sewer Committee provides direction to the Water and Sewer Department to help protect, maintain, and develop a safe, sanitary and healthy environment. The Planning Commission aides in implementing the goals, objectives, and policies of the City as adopted by the City Council.… Read More