Water Department (Water, Sewer, Sanitation and Streets)

Notes from the Department

• The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,260 household on our water and sewer system.
• If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number. 
• We accept cash, credit card, personal check or money order payments. Residents can also sign up for automatic drafts from their bank account by contacting our office or you can Pay Online using our bill pay provider
• Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 8:00 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 26th of the month if payment is not received by the 25th of the month of service.
• Trash pickup in Elkins is through CARDS. Monday is trash pick-up day, and you must have your poly-carts or blue bags on the curb by 7 a.m.  Recycling is picked up bi-weekly (see  Recycling Calendar for more info)

Rates

Water & Sewer Rates

Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only
Insufficient Check Fee: $20.00

Trash & Recycling Rates

Included in trash service are 2-96 Gallon Carts:

• 1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
• 1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.

96-Gallon: $14.65/month (Effective 1/1/2021) - Holds Two+ 32-gal bag or less/week

Additional 96-Gallon: $6.00 extra per month

We accept cash, credit card, personal check or money order payments.