What We Do

The Water & Sewer Department is responsible for: 

  • Enrolling residents in water, sewer, sanitation services
  • Taking payments for water, sewer and sanitation services from the City
  • Addressing complaints or concerns about related City services

 

Your annual Drinking Water Quality Report is available at www.healthy.arkansas.gov/eng/ccr/567.pdf, copies are available upon request from our office.

HOURS OF OPERATION

  • 8:00am - 4:30pm
  • Monday-Friday
  • The Water Department is located at 1874 Stokenbury Rd, Elkins, AR 72727 in Elkins City Hall

Upcoming Events

Updates

City asks customers in Elkins, East Fayetteville, Goshen to conserve water

Due to dry conditions and extreme heat, the City of Fayetteville’s water system is experiencing increased demand. As our system…

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City asks customers in Elkins, East Fayetteville, Goshen to conserve water

Sanitation Cost Change Notice

May 18, 2022   Cards has increased the sanitation cost $.79 per customer as of January 2022. The water department…

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Sanitation Cost Change Notice

Job Posting – Street Department

The City of Elkins is accepting applications for a position in the Street Department.  This position is responsible for maintenance…

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Job Posting – Street Department

Elkins Bond Refinance Election – April 13, 2021

For Immediate Release Contact:  Bruce Ledford, Mayor City of Elkins, Arkansas 1874 Stokenbury Rd Elkins, AR 72727 bruceledford@elkins.arkansas.gov ELKINS BOND…

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Elkins Bond Refinance Election – April 13, 2021

Spring Cleanup Canceled

The spring cleanup originally scheduled for May 15 & 16 has been canceled.  It will be rescheduled at a future…

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Spring Cleanup Canceled

Online Bill Pay for Water/Trash Now Availible

We now have online payments available!! You can use this link or call the toll free telephone number. 866-907-3587 https://nexbillpay.net/elkinswdar/BillPay/SignIn

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Online Bill Pay for Water/Trash Now Availible

Recycling Guidelines and Calendar Posted

Updated recycling guidelines (Cards) are now available on the water and sewer page. Recycling Guidelines: Guidelines for materials to include…

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Recycling Guidelines and Calendar Posted

Notes from the Department

  • The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,580 households on our water and sewer system. This number grows monthly.
  • If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number. 
  • We accept credit card, personal check or money order payments. Residents can also sign up for auto pay using Nexbillpay.
  • Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 12:01 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 26th of the month if payment is not received by the 25th of the month of service.
  • Trash pickup in Elkins is through CARDS. Monday is trash pick-up day unless otherwise noted according to CARDS' holiday schedule, and you must have your poly-carts or purple bags on the curb no later than 7 a.m.  Recycling is picked up every other week. The recycling dates are on the city calendar.

Rates

Water & Sewer Rates

Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only, There will be an additional $50 fee for after hours/weekend reconnect service.
Insufficient Check Fee: $20.00

Trash & Recycling Rates

Included in trash service are 2-96 Gallon Carts:

  • 1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
  • 1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.

96-Gallon: $17.38/month (Effective 1/1/2024) - Holds Two+ 32-gal bag or less/week

Additional 96-Gallon: $6.00 extra per month

We accept credit card, personal check or money order payments.

Documents

Type Document Date
Application Water Service Application (Info) 2020-03-01 10:49
Application Yard Sale Application (Info) 2024-02-16 01:47
Guidelines Recycling Guidelines (Info) 2020-01-01 09:53
Guidelines Water Department Policies 2023 (Info) 2024-01-19 05:07
Report 2022 Water & Sewer Rate Analysis and Recommendations (Info) 2022-12-10 11:46
Report Water Quality Report (2016) (Info) 2019-06-01 09:51
Report Water Quality Report (2018) (Info) 2019-09-11 01:15
Report Water Quality Report (2019) (Info) 2020-06-16 03:26
Report Water Quality Report (2020) (Info) 2021-04-27 08:02

Water & Sewer Clerk

Water & Sewer Superintendent

Stacy Plumlee

479-643-3121

Related Pages

Water and Sewer Committee

The Water and Sewer Committee provides direction to the Water and Sewer Department to help protect, maintain, and develop a safe, sanitary and healthy environment. The Planning Commission aides in implementing the goals, objectives, and policies of the City as adopted by the City Council.… Read More

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